Reporting

At the core of CRM Metrix’s software solutions are two key patent-pending elements, our data collection methodology and data analysis interface.
 
With our revolutionary approach for integrating customer experience management into your overall CRM strategy, there has never been an easier way to capitalize on the relevant connections between customer interaction, satisfaction and retention.
  
Our end-user data analysis interface no longer confines companies to static data, delayed timing and labor-intensive analyses. Your customer’s feedback is collected electronically in real-time on the Internet, which in turn is organized and displayed automatically to your desktop with EzViews™ Digital Radar™. This interactive platform enables marketers to instantly analyze and trend valuable customer information from anywhere, anytime.
 
CRM Metrix’s technology is also flexible, scalable, and interoperable with your existing customer relation management (CRM) platform including Siebel, Oracle, SAP, Kana, ATG Dynamo, E.piphany and others.
  
CRM Technology – driven by marketers’ needs to obtain interpretive customer data in real-time to make critical business decisions that improve customer loyalty and profitability.
  
To schedule a live demonstration of the CRM Metrix reporting platform please contact a representative today.