website satisfaction (USA) website satisfaction (France)
      
   
  Key Benefits  
  > Identify your high, medium, and low value customer segments  
     
  > Discover how your website impacts brand affinity and purchase intent  
     
  > Learn what media mix results in the highest ROI  
     
  > Track and increase site satisfaction, brand affinity and loyalty over time.  
     
  > Gain strategic insight into customer satisfaction and brand loyalty  
     
  > Cross tab data in real time to analyze trends and model future behavior  
     
  > Reduce costs through transforming your website into a customer service center  
     
  > Prioritize future site improvements based on projected bottom line impact  
     
   
 

:: SITE SURF
  
Usability testing no longer needs to be expensive, time consuming or confusing. Our industry leading web-based application transforms the web into a global usability lab, allowing users to test out new site designs, product packaging concepts, and even rich media advertising. SiteSurf captures what users do, when they do it, and how they feel about doing it through a task-driven assessment architecture - all without a download.

This strategic application can also be used to gather competitive intelligence by allowing study participants to surf competitive sites and report back on their experience quickly and easily. A powerful and strategic tool every innovative marketer needs to have in their arsenal.


>> NEXT STEPS
 

Request a demo by email

Request a demonstration by telephone

 
USA Office
Hemen Patel : 201.617.9889

Europe Office

Laurent Flores : (33) 1 41 05 90 17
Guilluame Weill :
(33) 1
41 05 90 18