website satisfaction (USA) website satisfaction (France)
      
   
  Key Benefits  
  > Identify your high, medium, and low value customer segments  
     
  > Discover how your website impacts brand affinity and purchase intent  
     
  > Learn what media mix results in the highest ROI  
     
  > Track and increase site satisfaction, brand affinity and loyalty over time.  
     
  > Gain strategic insight into customer satisfaction and brand loyalty  
     
  > Cross tab data in real time to analyze trends and model future behavior  
     
  > Reduce costs through transforming your website into a customer service center  
     
  > Prioritize future site improvements based on projected bottom line impact  
     
   
 

:: Pharmaceutical
  
The entire pharmaceutical industry is being transformed by the web, especially in the area of marketing. CRM Metrix assists some of the largest global OTC and prescription pharmaceutical companies globally in understanding how to leverage the Internet to gain trust, build market share drive prescription requests, and strengthen brand affinity. We also understand the rigorous legal restrictions on marketing that exist within the industry. 
 
Our proprietary suite of effective marketing analytics services to help you leverage the reach and interactivity of the web to build business and generate an ROI. Some of our non-pharmaceutical clients include Fortune class organizations such as Coca-Cola, Levis, P&G, Unilever, Roche and others.
 
The CRM Metrix™ Product Suite provides forward-thinking marketers with strategic and tactical guidance, driven by customer centric intelligence. In part the suite solves specific, tactical challenges; in its entirety, it delivers a compelling marketing story, uncovering customer wants, needs, and actions that drive billion dollar enterprises and build dynamic, global brands. To make your search for a solution easier we've included the following list of tasks that we can assist you with:

  
  

 
 
  • MUMBAI
    (91) 022 2844 52 44
  • NEW YORK
    (1) 201.617.9889
  • PARIS
    (33) 1 41 05 90 10
  • SINGAPORE
    (65) 6 232 2465

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