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Key
Benefits |
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> Identify your high, medium, and low value
customer segments |
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> Discover how your website impacts brand
affinity and purchase intent |
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> Learn what media mix results in the highest
ROI |
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> Track and increase site satisfaction, brand
affinity and loyalty over time. |
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> Gain strategic insight into customer
satisfaction and brand loyalty |
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> Cross tab data in real time to analyze
trends and model future behavior |
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> Reduce costs through transforming your
website into a customer service center |
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> Prioritize future site improvements based
on projected bottom line impact |
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:: BRAND
SCORE CARD
Brand ScoreCard™ is a break-through solution for innovative marketers who need to compete more effectively by having a clear, continuous understanding of how their marketing efforts are affecting their brand equity-both online and off. This knowledge pays off in significant dividends through increased sales, higher retention and more cost effective media spending.
Traditional brand image studies are expensive and time-consuming. Brand Score Card solves this problem through the use of targeted double opt-in email surveys that capture ongoing customer brand metrics. Clients review this insight by accessing CRM Metrix's robust cross-channel reporting tool, which allows them to understand what marketing initiatives (advertising, in-store promotions, email campaigns, etc.) receive the best results, as well as how their website investments are paying off (impact on purchase intent, brand awareness, satisfaction, etc.).
| >> NEXT STEPS |
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Request
a demo by email
Request a demonstration
by telephone
USA Office
Hemen Patel : 201.617.9889
Europe Office
Laurent
Flores :
(33) 1
41 05 90 17
Guilluame Weill : (33) 1
41 05 90 18 |
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